I rang Peter several times today and always ended up on his message bank. Maryann rang the office and spoke to Julie who said that Peter was due in the office at 3:00 and would ring then. Maryann followed up with a confirming email (a good strategy we've learnt or there's no record of it) and she received an emailed reply that Peter said he would ring this afternoon. A small but typical shift that I interpret to mean that I will not receive a call at all. It is now 5:37 pm and there's been no call.
I just spoke to Harry the salesman who said he's been trying to ring Peter all day on our behalf.